Employment Opportunities

 

Customer Care Administrative Assistant

Director of Accounting

Multi-Site Community Manager
 

 

With average annual growth of 15% per year, we are always looking for talented
and experienced team members to better serve the needs of our Clients and Customers.

 ACM is an equal opportunity employer.

Email your detailed resume to ed@acmweb.com or fax to 847/301-7472.

Directions to American Community Management, Inc.

Basic skills for all position levels are:

SKYLINE and/or TOPPS software experience preferred

Microsoft Office 2000 Professional particularly Outlook

and MS Excel required. Pleasant, helpful and positive

attitude with high work ethics. Keen interest in and

ability to provide Total Customer Service. Good

computer literacy with working knowledge of

Windows XP. High personal moral standards

and unquestionable personal integrity.

 Experience in working within a

fast-paced, team-oriented

 environment.
 

Benefits for all full-time position levels include:

Holiday parties
In-service training
Free coffee and soda
Flexible work schedules
Non-smoking environment

Mileage expense reimbursed

  Participation  in 401k program  
Occasional treats and surprises

Recognition for outstanding work

Paid professional liability insurance

Short-term disability insurance available

Multiple PPO insurance programs available

Long-term disability insurance provided free

Group health, dental and vision insurance programs

2 weeks vacation after 1 year; 3 weeks after 5 years
$25,000 life insurance provided free to all full-time employees
Knowing that you are employed by the highest quality Company in our Industry

An opportunity to work within a modern, high-tech environment where high quality,
attention to the Customer and innovative contributions are encouraged and rewarded

Positions:

Customer Care Administrative Assistant

Minimum three years experience in a successful customer service environment or call center. Exceptional knowledge of the various components of Microsoft Office XP Professional.

An always friendly and helpful professional attitude and a keen interest in serving the Customer required. We promote a Disney-like focus on the Customer and Cadillac quality.

A pleasant and soothing telephone voice. Ability to handle repeated telephone calls in a most professional manner and treat each caller as someone special. High level of patience and tolerance for anxious callers.

Ability to learn and understand the idiosyncrasies of many (60+) different Clients including their particular rules and regulations.

An ability and proven know-how to 'WOW' our Customers and provide them with the very best of attentive, compassionate and caring service.

Ability to competently handle multiple projects with interruptions. Ability to compose correspondence and accurately process 75 words per minute. Other requirements include high personal moral standards and unquestionable personal integrity.

Educational preferences include an Associates degree or equivalent experience and professional training in principles of Customer Service. Position reports to the Manager, Customer Service.

Hours: 10:00 am - 7:00 pm.

Salary: $23,000 - $28,000 depending on experience

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Director of Accounting

Minimum 5 years accounting experience in a community association management company. Requires an exacting attention to detail, familiarity with property-based accrual accounting systems - specifically, Skyline v3.6 and Skyline II experience required - and thorough understanding of fund accounting. Lotus and Excel familiarity should be second-nature, and familiarity with Windows XP Pro and Microsoft Office XP Professional and Novell networks a must.

You will be required to supervise and coordinate accounting staff, ensure accuracy and productivity, and direct and control workloads while maintaining strict time lines in producing accurate and timely financial reports, accurate data entry of invoices, tracking of major capital projects and contract pay-outs, maintenance of journal entries and processing payables checks. Should be prepared to reconcile numerous bank statements and close the financial periods of multiple properties per month on schedule.  This is a working supervisor position.

Other duties include coordinating the annual budget and coupon ordering process, implementing special assessments, developing requests for proposals for significant bank loans, maintaining close working relationships with Board Treasurers, banks, independent auditors and financial planners, and maintaining Company books, receivables and payables, and payroll.

Familiarity with training of inexperienced Board members in principles of accounting a plus. Close interaction with Clients is a daily routine that must be handled with the utmost of care, consideration and understanding. Other requirements include high personal moral standards and unquestionable personal integrity. We promote a Disney-like focus on the Customer and Cadillac quality.

Our Clients have come to expect the very best in financial accounting, advice, and planning and you become the focal point in maintaining our high standard.

Academic requirements include a Bachelors Degree in Accounting, Master's Degree preferred, CPA preferred. Position reports to Controller.

Salary: $50,000 to $55,000

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Multi-site Community Manager

Minimum five years experience in the local condominium management market. Thorough knowledge of the Illinois Condominium Property Act, the Illinois Not-For-Profit Corporation Act, interpreting Balance Sheets and Income Statements, researching and assembling annual budgets and financial forecasts including the integration of reserve studies into annual budgets required.

Proven ability to bid, manage and control minor and major building and grounds renovation projects; perform weekly inspections of managed Communities; write comprehensive management and other reports; provide Boards of Directors with innovative ideas and solutions; interact well with Board Members, Owners, professional advisors, contractors and public officials. We promote a Disney-like focus on the Customer and Cadillac quality.

Other requirements include high personal moral standards; unquestionable personal integrity; attendance at night-time Board meetings; the ability to speak in public; remain objective on issues of debate; maintenance of a professional demeanor and composure; a friendly, helpful and trusting attitude; good computer literacy; and desire to maintain professional certifications by means of outside seminars and training programs.

Bachelor's Degree required, Master's Degree preferred. Preference also given to those certified as CPM, ARM, CMCA, PCAM.

Our Flexible Shared-Revenue Salary Program allows earning potential limited only by your capabilities and level of organization. Position reports to the Director of Operations.

Salary: $40,000 - $100,000+ depending on portfolio size and experience

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